SHIPMENTS AND RETURNS

Shipping and Delivery

At this time, Muddy Locker Sports LLC. ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico. Additionally, Muddy Locker Sports LLC. ships merchandise to Canada, but not to other international locations. It will be the responsibility of the recipient if international duties or taxes are applied by that country The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

All Standard Ground Shipping is FREE over $149.99 to the Contintental US, with exceptions for heavy objects that incur freight charges from shipping companies. Shipping to Alaska, Hawaii, Puerto Rico, and Canada will incur a Flat Shipping fee of 40$. 


***There will be FREE Returns, with a restocking fee of 20% or $30 which ever is cheaper.(Exception with Bats & Gloves)A printable return label will sent via email to you for easy returns. Please register as a customer for easier returns. After 20 days all sales are final. Orders placed after 1:00pm EST will be processed and confirmed the following business day. No free Returns from Alaska, Hawaii, Puerto Rico, and Canada. Printing and Sending return labels will be on the consumer


*Mizuno and Anderson Bats have a 30 day Risk Free period. If you do not like the bat the was purchased at Muddy Locker Sports, simply return it back to Manufacturer and recieve Muddy Locker Sports Store Credit. (Email us or Call us for a Return Authorization #)


Standard ground shipping takes from 2-7 business days depending on where you are in the country. Some Baseball & Softball Equipment depending on the time of season, can take up to 3 extra days to receive. There is a freight charges for any item over 10lbs.


1-3 Day Expedited shipping service is available for orders placed before 1 p.m. EST Monday-Friday for in-stock items only. In-Stock items that are shipped via Expedited service arrive in (1-3) business days after leaving our distribution center. We have multiple distribution centers so depending on where you are in the country items will be delivered faster or slower than expected.  Deliveries for Expedited services are made Mondays through Fridays only.


There is a freight charges for any item over 10lbs.


10lb - 50lbs =$45


51lb - 100lb = $90


101lb - 150lb = $190


151lb - 300lb = $235

301lb - Up = Call for Pass Through Freight Charge


Muddy Locker Sports will e-mail you a tracking number when your items ship. We will always try to provide you with the most accurate and up to date information regarding product availability and the status of your order.


*Please take note that some products images might slightly differ from actual product and occasionally we will misrepresent a price. Muddy Locker Sports reserves the right to cancel any purchases deemed wrong due to misquoted pricing.


A few Products are in the warehouse and not in the store, so certain products might not ship same day or from same location, therefore arriving at different times. When checking out we give you an option to send available items (in store) first. Warehouse items might take an extra day or two to arrive.


*In some cases order confirmation and communication emails will go to your spam folder. Please check spam folder!!!


All Custom Apparel purchases are Final!!


Custom Gloves usually take 4-6 weeks for delivery


If for any reason the CAD vs USD exchange rate changes during a refund. MLS will NOT pick up the difference.



Cancelling BackOrders

In the rare case you would like to cancel a backorder for whatever reason, please DO NOT chargeback via your bank. Please email or call us to cancel. Thank you for your cooperation!!!


Warranty


Defective OR Damaged Equipment
All defective or damaged Equipment must be returned to the manufacturer. Defective or Damaged Equipment may be returned to the manufacturer for repair or exchange within one year of the purchase date. Please call them directly to obtain a return authorization number (RA#). We recommend that you keep your invoice as your proof of purchase. 


Risk Free Bat Program


*Mizuno and Anderson Bats have a 30 day Risk Free period. If you do not like the bat the was purchased at Muddy Locker Sports, simply return it back to Manufacturer and recieve Muddy Locker Sports Store Credit. (Email us or Call us for a Return Authorization #)


International


Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Muddy Locker Sports LLC. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. Shipping to Canada will incur a Flat Shipping fee of 40$. No free Returns from Alaska, Hawaii, Puerto Rico, and Canada. Printing and Sending return labels will be the respnibility of the customer.


 

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